Refunds
All orders processed by Stand Central are custom printed. Therefore, we cannot provide refunds for orders that have already been printed.
Exchanges
We only replace items if they are defective or damaged. If your order arrives defective or damaged, please contact us using the information below.
Non-responsive orders
What happens if I do not respond for 28 days or more?
If we need information, artwork approval, payment, or any other response from you to progress your order and we do not hear back for 28 days or more, your order will be treated as non-responsive. In this situation, we will not offer a refund. If you later wish to restart the order, a £200 re-engagement fee will apply before work resumes.
Need help?
Contact us at contact@standcentral.com for questions related to refunds and returns.